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carla.lu

08. E-commerce Strategy & Ongoing Support

Product details

Short description

An experienced partner for the strategy, systems, and operations behind your Shopify business.

Overview

Sometimes you don't need another agency or a full-time hire. You need someone who understands retail, knows Shopify, and can move between strategy and execution as the business requires.

Carla.lu provides hands-on e-commerce consulting and ongoing operational support, helping brands solve problems, improve processes, manage priorities, and build stronger foundations for growth.

How I can help

  • Shopify strategy and operational guidance

  • Storefront and catalog improvements

  • Ongoing platform and content support

  • Retail workflow and systems improvements

  • Technical troubleshooting and implementation

  • Cross-functional project coordination

  • Continuous optimization as business needs evolve

The goal

A trusted partner who understands both the commercial and technical sides of your business and can help turn operational challenges into practical solutions.

Engagement model

Project-based consulting and ongoing support arrangements tailored to your business and priorities.

Related work

See all work
  • Preciosa — FutureProof Shopify Theme Reset

    Brand IdentityOngoing SupportTheme Customization

    Preciosa — FutureProof Shopify Theme Reset

    For this project with Preciosa, a Puerto Rico–based beauty concept store, the goal was to future-proof their Shopify theme while elevating their digital presence to...

  • Preciosa: Systems, Processes, and Ongoing Support to Grow with Clarity

    Ongoing SupportOperations & InventoryProduct Catalog

    Preciosa: Systems, Processes, and Ongoing Support to Grow with Clarity

    I started as part of Preciosa’s team in 2023. Since then, I’ve built and refined a custom internal system that supports their everyday work as...

  • ORIGEN CHOCOLAT: From Online Store to Connected Retail

    Brand IdentityProduct CatalogShopify Store SetupTheme Customization

    ORIGEN CHOCOLAT: From Online Store to Connected Retail

    A Shopify project that quickly evolved beyond e-commerce—connecting ORIGEN CHOCOLAT’s storefront, POS, inventory, customers, and sales into one system built for real-world retail.