Carla.lu

E-Retail Comprehensive Service

For Shopify brands ready to strengthen their team and scale smarter.

Your team is growing, your systems are evolving, and the demands of day-to-day operations are becoming more complex. You don’t need a one-size-fits-all solution—you need a collaborative partner who can step in, understand your workflows, and support your internal team with structure, clarity, and expertise.

With 15+ years in retail and e-commerce, I work alongside in-house teams to optimize operations, streamline product catalog management, and create sustainable systems that support long-term growth.

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What We Offer

here to help

Ongoing Support & General Maintenance

Let us handle the backend while you focus on scaling. From updates and troubleshooting to optimizing your store’s functionality, we’ll keep everything running smoothly, ensuring your store stays fast, efficient, and glitch-free.

brand focused

Product Catalog Management

Maintaining an accurate, appealing product catalog is critical. We manage everything—from uploading new products to optimizing descriptions and images. Say goodbye to errors, outdated listings, and time-consuming manual updates.

data geek

Analytics & Insights

Stop guessing and start making data-driven decisions. With our expert analysis of your store’s performance, you’ll have clear insights on customer behavior, sales trends, and inventory turnover—empowering you to forecast more effectively and boost profitability.

always fresh

Content Updates

From new campaigns to seasonal product launches, your store’s content needs to stay fresh. We’ll ensure that your homepage, banners, and product descriptions stay aligned with your latest promotions and business goals.

15+ years of retail experience

Operations Advisory

You don’t just need someone to manage the details—you need a partner to offer strategic guidance. With years of experience in retail operations, buying, and forecasting, I mentor and advise your corporate staff, helping you refine processes and increase efficiency across the board.

Why trust Carla.lu to streamline my E-retail operations?

  • Deep industry knowledge backed by over 15 years of experience.
  • Proven track record helping growing brands master the complexities of retail logistics.
  • A holistic approach that addresses core operational challenges, with a focus on mentoring and empowering your team.
  • A hands-on partner, guiding you every step of the way, so you feel confident your business is in expert hands.
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How We’ll Work Together

What to Expect

Ideal partner

You’re a growing brand with a solid foundation—ready to shift focus to creativity, product development, and marketing, while trusting the day-to-day retail operations to a dedicated partner.

Payment terms

Retainer Fee: $5,700/month

This retainer ensures consistent support and hands-on operational management, fully tailored to your evolving needs.

An 18-month commitment is required.

Timeline

We begin with a 4–6 week discovery phase to deeply understand your business needs and challenges. Every business is unique, so we’ll craft a tailored approach to support all aspects of your operations.

My Role

You’ll work directly with me—from strategy through execution—for a tailored, hands-on approach to your retail operations.

Communication

We’ll primarily communicate via email, with scheduled meetings as needed. You’ll also have 1–2 quarterly check-ins for in-depth updates and strategic planning.

Any other questions

If you still have questions about the process or how we work together, don’t hesitate to reach out.

Ready to transform your retail operations?

Let’s chat! Book a free consultation today to see how our E-Retail Comprehensive Service can elevate your business.

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